operations
IS Tools continuously improve and develop our cloud service. It is vital to have all our environments secure and up to date, and at the same time be able to offer new functionality and an improved user experience. Updates for third party software are issued more frequently why our environments need continuous maintenance. To the extent possible we perform the service outside our customers’ working hours, although some actions require downtime. We maintain a high service availability, but also make continuous improvements to reach even higher.
Maintenance Window
Our planned maintenance windows are scheduled as below. We use Central European Time (CET) observing daylight saving time (DST). These windows are only used when necessary.
Wednesday from 21:30 to 21:45
This window is for activities such as minor updates for the operating environments. The maintenance is announced on the login page on the same day at 16:00.
Sunday from 18:00 to 21:00
This window is for activities involving upgrades and major updates. The maintenance is announced on the login page from Tuesday the same week at 12:00.
Status
Incident – 2024-01-16T14:00:00+01:00
- 2024-01-14T13:55:00+01:00
- Intermittent issues swe02.istools.com
- 2024-01-14T14:10:00+01:00
- The environment is up and running with no remaining issues.
Incident – 2024-01-16T13:15:00+01:00
2024-01-14T13:15:00+01:00
Intermittent issues swe01.istools.com
2024-01-14T13:55:00+01:00
The environment is up and running with no remaining issues.
Incident – 2023-06-14T16:50:00+02:00
- 2023-06-14T16:23:00+01:00
- Intermittent issues swe01.istools.com
2023-06-14T16:30:00+01:00
The environment is up and running with no remaining issues.
Latest Blogs
Incident – 2024-01-16T14:00:00+01:00
- 2024-01-14T13:55:00+01:00
- Intermittent issues swe02.istools.com
- 2024-01-14T14:10:00+01:00
- The environment is up and running with no remaining issues.
Incident – 2024-01-16T13:15:00+01:00
2024-01-14T13:15:00+01:00
Intermittent issues swe01.istools.com
2024-01-14T13:55:00+01:00
The environment is up and running with no remaining issues.