Scheduling Service

Offering More Choices

This scheduling add on service is a packaged example of a practical use case to make platform functionality available in an external website, using our Integration Service. Scheduling or booking visits may be a challenge when targeting multiple sites, the work can be scheduled by presenting a selection of your available time slots for the end-customer in the service's web interface, saving valuble time and increasing customer satisfaction.

The Framework

The add-on service uses information in the application to show available time slots, and saves information on made reservations and changes. Both the information for showing available time slots and the reservations/changes can be managed with business logic, why for instance a reservation automatically can be assigned to a team based on area and compentences.

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Optimize your company’s workflow

IS Tools has many functions that can be used to extend the application and add more value for your company, as well as improving the work processes. Commonly used functions include:

Access Control

This is where you configure which roles are permitted to view, update, create and delete information. One or more roles are then assigned to your users. Access Control is vital to allow various internal users to interact securely with both customers and subcontractors. This allows your team and all other users to collaborate with deeper integration, and hence work more efficiently.

Business Logic and Automation

Using the built in trigger and rule functions, your applications can execute “smart” actions such as calculations (e.g. KPIs), sending automatic SMS messages or email notifications. You can also use these rules for status changes and to control workflows.

Reports and Key Performance Indicators

Custom reports can easily be created for various intended recipients and purposes. Key performance indicators can be calculated and for example be displayed in a summary form. The forms that you built in step two can be expanded to visualize the selected data geographically on a map or as graphs and bar charts.

IS Tools gives you plenty of advantage

  • Full control over activities (planning, execution, responsible parties and internal dependencies).
  • Clear and early detection of deviations from the set plan.
  • Automated functionality for coordinating and communicating with, and between, customers and subcontractors.
  • Easy access to key performance indicators and reports.
  • Real-time reporting on different levels helps supervise how the project runs and identifies potential bottlenecks.
  • From an idea to a ready-to-run application within a week.
  • The right information accessible to the right players, at the right time.
  • Support for performing many activities in parallel.
  • Built in functionality to automate processes and pro-activity.
  • API that communicates with - and connects - the company's existing IT systems.
IS Tools Bespoke Off-the-shelf Spread­sheets, file­share, etc.
Quick start Yes No Yes Yes
User friendly Yes Yes No No
Adapted to requirements Yes Yes No No
Adapt over time Yes No No No
Collaborate Yes Yes No
Structure Yes Yes No
Efficiency Yes No