Case Studies
Case Studies Summary — Customer story highlights
In this document, you can read summary examples of when and how an IS Tools platform solution has been used to effectively provide an IT-based support to business-critical processes and to deliver a lasting value to our clients.
A Flying Start — Network roll-out at record speed
Learn how one of the world's leading telecommunications used the IS Tools platform to manage a massive network upgrade project in the South Pacific. Their custom project management application helped the company coordinate activities for the internal teams and a substantial number of subcontractors during the deployment of more than 5000 3G sites and, in parallel, upgrade the existing 2G networks to 3G at 2000 sites, within six months.
Get it Right the First Time – Making QA a cornerstone to profitability
Learn how one company developed and deployed a custom application to support its end–to–end and “best in class” quality assurance (QA) program. They used the system to manage all aspects of their internal and third-party quality control program from development, system design and manufacturing to field deployment and launch of services.
Kings of Swap’n Roll – Supporting a hot swap upgrade in Europe
Learn how a wireless company used the IS Tools platform to manage a complex network operations upgrade in Europe while keeping services operational across the entire network 24/7.
Controling Complex Services and Support Contracts
When a Fortune Global 500 company needed an efficient, cost-effective way to manage contracts for complex managed services, they created a custom application on the IS Tools platform to align their day-to-day managed services with their detailed contract obligations.
Performance by Scorecard — You can’t manage what you don’t measure
When a major corporation needed to improve the efficiency and effectiveness of tracking and reporting critical success factors (CSFs) and key performance indicators (KPIs) in the management of its complex project deliveries, the IS Tools custom development team configured, delivered and deployed a complete IS Tools PaaS based application in a little more than one week.